A special offer for Highfield customers

Last week, our directors attended a royal reception at Buckingham Palace for a very special audience with Her Royal Majesty Queen Elizabeth to receive the Queens Award for Enterprise. The informal reception was also attended by fellow members of the royal family including Prince Philip, Duke of Edinburgh, Anne, Princess Royal, Princess Eugenie of York and Prince Edward, Duke of Kent.

To celebrate this special occasion, alongside our approaching 35 th birthday, we are delighted to announce a special offer for our loyal customers that will run for 35 days – a day for each year we have been in business.

QA or 35th Birthday SO NEW

From today until 17:00pm on Thursday 18 August 2016 , customers will receive £250 credit for every £1,000 (ex. VAT) spent in a single transaction during this period.  The credit can be used to purchase Highfield qualifications or training resources, including e-learning, as advertised on our website or within our brochure.

Terms and conditions

  • the special offer cannot be used in conjunction with any other promotion
  • the special offer is redeemable through email and telephone orders only
  • coupon code ‘QA35’ will need to be quoted to redeem the credit
  • this offer can only be redeemed a maximum of 3 times per customer
  • the special offer expires Thursday 18 August 2016
  • minimum spend required, excludes VAT

We would like to thank you for your continued support and for all of your celebratory messages in recognition of our award.

Better care in my hands: A review of how people are involved in their care

A new report by the Care Quality Commission describes the extent and quality of people’s involvement in their health and social care. Better Care in My Hands seeks to review how much people are involved in their own care, and offers insights into the progress and continued challenges in this vital area.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Its purpose is to ensure that health and social care services provide people with safe, effective, compassionate and high-quality care. It works alongside care providers to monitor, inspect and rate services to protect people who depend on such services.

Founded by CQC’s national reports and inspection findings, national patient surveys and a literature review, the report identifies what enables people and their families to work in partnership with health and social care staff and illustrates this with examples of how people are involved in their care in services that have been rated outstanding.

The review also gives some practical recommendations for providers, commissioners and system partners to ensure improvements are made in the future.

To read the full report, please click here.

Further information on this report is also available here.

Sector skills councils launch consultation on future qualifications

Following the government’s changed policy on qualifications and apprenticeships across all sectors, the two sector skills councils responsible for the health and adult care workforces – Skills for Health and Skills for Care – have been working together to consider the future approach to health and adult care qualifications.

Both sector skills councils are committed to qualifications that have, at their core, shared knowledge and skills, which support the vision of employers and provide integrated services and the portability of skills and knowledge across the health and adult care workforce.

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Following a review into the content of current qualifications, they are holding an open consultation that will allow healthcare professionals to have their say on the councils’ proposed content changes to level 2 and level 3 health and social care diplomas.

Further information on the imposed changes is available here .

If you would like to contribute to this consultation, please visit the online survey here .

The questionnaire will close on Wednesday 10 August 2016.

New Qualification for Commissioners of Care Services

Marjorie Shucksmith is Highfield’s qualification development manager for the health and social care sector, in this article she discusses the role and important of social care commissioners, and the positive impact new standards will have on the sector.

While there had been gradual changes in the focus of social care commissioners towards promoting citizenship, health and wellbeing, the Care Act 2014 put into legislation the duty to promote the wellbeing of individuals. This means ensuring that services maximise the potential for self-care and build on the skills and assets of each individual.

To help address the new challenges this presents, new standards ( Commissioning for Better Outcomes ) were developed by a team from the Health Services Management Centre at Birmingham University, commissioned by the Local Government Association (LGA) and the Association of Directors of Adult Social Services (ADASS), and funded by the Department of Health. It was launched to assist with the implementation of the changes brought about by the Care Act to achieve high-quality commissioning activities and to drive improvement by encouraging local authorities to follow a self-assessment process. For many, this will result in changes to current practice:

‘…to focus on promoting wellbeing and on outcomes, to be more responsive to community needs, to enable individuals as commissioners of their own care, and to actively promote collaboration across the whole system.’

Commissioning for Better Outcomes, 2015

A commissioner for wellbeing is responsible for ensuring that there is a supply of sufficient provision to meet demand for social care in their local area. This covers both the service type and the capacity of that service. The social care commissioning workforce is responsible, in most local authorities, for the largest element of local authority expenditure and as such have a significant impact on local economies. This is in part through the number of care jobs created as a result of commissioning a service, but also when considering any other local supporting services, such as catering and building services. The role is constantly evolving in response to the needs of their local area, and commissioners must have the knowledge and skills to review local demands to meet them appropriately. Managing supply and demand in a person-centred and outcomes-focused way is key to the role of a commissioner for wellbeing, and partnership arrangements, coproduction and consultation have increased importance in this role.

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‘Effective commissioning can only be achieved by empowering people who need care and support, their carers and families to play a leading role in shaping and driving the changes they want to see … Local authorities are responsible for a responsive, diverse and sustainable market of service providers that can provide high quality, personalised care and support that best meets the needs of people.’

Skills for Care, http://www.skillsforcare.org.uk/Topics/Commissioners/Commissioners.aspx

As well as those that work in commissioning roles in local authorities, there are similar changes in focus for those who provide adult social care services, in terms of how they commission (subcontract) parts of their own service.

These changes mean there is a potential skills gap in the current workforce and therefore a need for a new qualification to be developed for both existing care commissioners and also with the purpose of providing a clear career path to those aspiring to become care commissioners. HABC is working closely with Skills for Care and a number of local authorities to develop the new Level 5 Certificate in Commissioning for Wellbeing, which will cover key areas such as:

1)      The role of a commissioner for wellbeing

2)      Commissioning together for outcomes

3)      The commissioning cycle

4)      Professional development for effective commissioning

The qualification will be assessed by internally set and assessed pieces of work such as assignments, reports, presentations and research projects. The content of the qualification will be knowledge-based and allow learners the flexibility to apply the knowledge to scenarios and situations to demonstrate their understanding and ability in commissioning for wellbeing.

The qualification will be ready to deliver in October 2016. If you are interested in finding out more, please register your interest at info@highfieldabc.net

Rockin’ the boat for VICTA

Save the date for this year’s annual Dragon Boat Race, which will be returning to Doncaster for a seventh consecutive year on Saturday 9 July 2016.

Highfield team members will be picking up their oars and taking to the water in traditional and beautifully decorated 30-foot Chinese dragon boats all in the name of a good cause. They will be battling against local businesses to see who will be crowned this year’s ‘dragon boat champions’.

Each team will comprise 10 paddlers of all ages and abilities and will complete a 250 metre course, and for what all members of the Highfield team may lack in experience they certainly make up for in enthusiasm and determination!

Highfield will be raising money for our nominated charity VICTA, a not-for-profit organisation that provides support for families with children and young people who have visual needs. Last year’s event saw teams help raise over £12,000 for the Rotary Club of Doncaster St George’s charity, alongside other charities and good causes, and we hope that with your support we can raise lots of money for a truly deserving charity .

Taking place at Lakeside, Doncaster from 11am – 5pm, the event is free to attend and promises to be a fun day out for all the family. In addition to the on-water action, spectators can expect a range of attractions and entertainment including fun fair rides, craft and charity stalls as well as food and drink aplenty!

For more information about VICTA, or to donate please visit here .